Privacy Policy

Last updated: January 2025

At Innsbruck Winter Hotels Guide, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our practices concerning the collection, use, and protection of your personal information.

Information We Collect

Information You Provide

When you contact us via email, we collect the information you voluntarily provide, including:

• Your email address
• Your name (if provided)
• Any other information you include in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• IP address (anonymized where possible)

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide travel advice
• To improve our website content and user experience
• To analyze website traffic and usage patterns
• To maintain the security of our website

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Preference cookies: Remember your choices (such as cookie consent)
• Analytics cookies: Help us understand how visitors interact with our website

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific sites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect website functionality.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share anonymized, aggregated data for analytical purposes, but this data cannot be used to identify you personally.

External Links

Our website contains links to external websites, including official tourism portals and booking platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your personal data
• Portability: Request transfer of your data to another party
• Objection: Object to processing of your personal data

To exercise any of these rights, please contact us at hello@innsbruck-winter.guide.

Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: hello@innsbruck-winter.guide

Applicable Law

This privacy policy is governed by the laws of Austria and the European Union, including the General Data Protection Regulation (GDPR).